We are currently monitoring a fix for playback issues in the Americas

Incident Report for Soundtrack

Resolved

Service fully restored

Posted Mar 20, 2026 - 14:51 UTC

Monitoring

A fix has been released and we are monitoring the recovery

Posted Mar 20, 2026 - 14:44 UTC

Investigating

We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.

Posted Mar 20, 2026 - 14:27 UTC